Scheduled Maintenance - OPERATIONAL IMPACT [Global Platform DB Maintenance]

Scheduled Maintenance Report for Astral Payments

Completed

The scheduled maintenance has been completed.

Posted Feb 05, 2024 - 06:30 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Feb 05, 2024 - 06:00 UTC

Scheduled

Details:
We will be performing routine database maintenance on our platform. This scheduled maintenance may experience processing timeouts for up to 5 minutes during the maintenance window. If you receive an error or timeout, please retry your transaction.

Services Impacted:
Shiji Payment Solutions - Platform (Payment Processing & Tokenization Services)

Maintenance Window:
UTC Time [05-FEB-2024 06:00 to 05-FEB-2024 06:30]
UTC-5 New York [05-FEB-2024 01:00 to 05-FEB-2024 01:30]
UTC+1 Berlin [05-FEB-2024 07:00 to 05-FEB-2024 07:30]
UTC+8 Singapore [05-FEB-2024 14:00 to 05-FEB-2024 14:30]
UTC+11 Sydney [05-FEB-2024 17:00 to 05-FEB-2024 17:30]

Contacts:
If you have any questions, please contact paymentsolutions-support@shijigroup.com or your local support team.

Posted Jan 23, 2024 - 03:04 UTC

This scheduled maintenance affected: Global Platform (Payment Processing, Token Vault, Token Proxy, Terminal (SP-Link) Connectivity, Back Office & Reporting).